SERVICES

To help facilitate your experience at Boston Logan International Airport, a variety of services are available to accommodate any special travel needs, from nursing mother stations to convenient Wi-Fi access. Search within the categories below to learn more.

 

Baggage Claim

Once you’ve exited the aircraft, follow signs to Baggage Claim to reunite with your luggage. Located on the lower level of each terminal, find the baggage carousel marked with the name of your departing city. Once you’ve retrieved your bags, a variety of options, including car rentals, bus lines, taxi stands, and the train station are conveniently available to help you leave the airport easily and reach your final destination.

 

Currency Exchange/ ATMs

For arriving and departing international travelers needing to exchange foreign currencies into US dollars, currency exchange booths are conveniently located in each terminal and can easily transfer bills and coins in a one-stop transaction.

ATM cash machines are also located in each terminal, available to customers of all banking institutions (additional fees may apply).

 

Disabilities

Boston Logan International Airport makes every effort to accommodate the needs of all travelers. Contacting the airport in advance is recommended to make arrangements for any special assistance for those with disabilities.

 

Information Services

Don’t get lost trying to navigate the airport. Welcome Centers are established in each terminal, where Customer Care Representatives are on-hand to provide answers to travel questions or help assist travelers in transit.

 

Lost & Found

Losing luggage is never an ideal situation, but it can happen. Please notify your airline of any items missing on the aircraft, while anything misplaced in the airport can be reported to the TSA or the local police department for insurance purposes.

 

Medical

For emergency medical care, call 911 for an ambulance, or ask an airline employee for assistance.

 

Nursing

Caring for newborns can be difficult in a busy airport. To alleviate the strain of finding secluded areas, private nursing rooms are available to provide a peaceful environment for new mothers and babies.

 

Kidport Play Area

Designed with mini travelers in mind, this fun and safe space offers climbing structures, a kid-sized replica of Boston Logan’s control tower, slides, and a relaxing seating area for parents.

Terminal A: Located near Gate A18

Terminal C: Located near Gate C25

 

Public Charging

For those looking to recharge devices, charging stations are built into many of the seating areas throughout the terminals, equipped with several electrical outlets and USB ports to offer convenient charging at no cost.

 

Religious

For those wishing to observe religious customs or just want a peaceful place to reflect, the Our Lady of the Airway Chapel is a non-denominational place of worship located in Terminal C.

 

Smoking

Smoking is prohibited in all areas of the airport, there are no designated smoking areas. Smokers must exit the terminals and smoke outside.

 

United Service Organization

As a service to give back to the country’s dedicated military personnel, Boston Logan has a USO lounge which offers a variety of amenities for active members and their families, including couches, televisions, and information services.

 

Wifi

Complimentary unrestricted Wifi is available throughout the airport via Logan Wifi.